Good community management doesn’t just happen overnight, however, poor customer relationships can dampen your business’s success. Community management is just as important as any part of your social media strategy.
With our community management service, we’ll set goals, monitor conversations regularly, create guidelines, and stay true to the brand.
We fully-manage your community day in day out. We can/will:
- Engage with your community.
- Humanise your brand.
- Manage customer support and service.
- Comment moderation.
- Manage positive and negative feedback.
- Encourage UGC.
- Manage social listening.